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PRIVACY POLICY
Metro Inns Privacy Policy

Metro Inns Ltd recognise our customers concerns regarding their personal information and the storage and subsequent use of that information. We therefore promise to protect any information supplied to us and to make the reservation process as secure as possible. Metro Inns Ltd will always comply with the Data Protection Act (1998).


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Collection of personal information.

You provide us with personal information:
•    When you register on our site,
•    When you reserve accommodation at one of our hotels either directly or via the website.
•    When you contact us or send us you CV.
•    When you register at reception.


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Use of personal information

We use your personal information:
•    To make and guarantee reservations made with our hotels
•    For our internal marketing department analysis
•    To keep you informed by email, if you have given us permission to do so, of any special offers or       promotions.
•    To send you confirmations of your reservations by email.
•    To contact you of any changes which may affect you stay with us.


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Non-Disclosure

Your personal information will never be disclosed, traded or sold to a third party for their marketing or mailing purposes.


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Cookies

Our website uses cookies, which is a small file saved on your hard drive, to track your visits. Cookies may be used to compile anonymous statistics related to the use of services and patterns of browsing. This helps us to understand how visitors use our site and is never used to collect personal information about you Most browsers automatically accept these cookies, but they can be deleted or refused by changing the browsers settings. Refusing cookies may restrict some website functions.


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Security of personal information

In order to prevent unauthorised access or lawful processing of your personal information we follow strict security procedures in the storage and disclosure of information which you have given us.


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Consent

By using our website you consent to the collection, storage and processing of your personal information by us in the manner set out in this privacy policy. Should we change our privacy policy, we will post the changes on this website so that you are always aware of what information we collect, how we use and under what circumstances we disclose it.


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Opt out/Data Quality/Access

To ensure you only receive information that you have given us permission to send we will always ask your permission before sending your electronic marketing information.

If you have given us your permission to receive a type of electronic marketing communication you may alter your contact preferences at any time by:
•    Sending an email to
info@metroinns.co.uk with your name, address and reservation number (if      applicable).
•    Advising the hotel of any changes to your contact preferences.
•    Clicking on the ‘unsubscribe’ link on the bottom of any promotional emails.

You cannot opt out of receiving communication from us if it relates to your reservations.

For purposes of the Data Protection Act (1998), the controller of all information on this website is:
Data Administrator
Metro Inns Ltd
82 Ebury Street
Belgravia
London SW1W 9QD

If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us in writing at the above address. We will not charge you for amending or deleting your personal information, but may charge for viewing information held on you as specified in the Data Protection Act (1998).

Registered Office: Metro Inns Ltd, 45 Welbeck Street, London W1G 8DZ
Company number: 05988832


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Site Security

Metro Inns take the security of your details very seriously and use SecureTrading for your credit card payments. SecureTrading is Payment Card Industry (PCI) Security Standards accredited and takes care to ensure that transaction data is safe at all times.

SecureTrading use digital signatures and strong encryption to ensure that all sensitive information is protected throughout a transaction.


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© 2007. Metro Inns Ltd. All rights reserved. Hotel properties listed on this site are owned and operated by Metro Inns Ltd.